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Utilized effectively, Information Technology will reduce costs and increase revenues for your business. The best solutions transform the way your business works internally, maximize workplace efficiency, help manage human resources and workflows, keep a handle on capital goods, and provide for enhanced customer relationships.
Since 1998, Xpedite has been helping organizations achieve their Information Technology goals. We work with your IT organization as well as internal end-users to create new systems or enhance your existing IT infrastructure.
Xpedite's designers and developers have extensive cross-technology experience in software and hardware technologies.
Our clients have come to appreciate the high quality work of our software consultants and developers. We pride ourselves in our ability to complete projects or tackle hard technical issues that are beyond the expertise of other consulting companies.
Through years of practical experience and close personalized service, Xpedite provides the highest possible value for all of our clients.
Development Methodology
What truly separates Xpedite as a valuable resource is the quality of its Development methodology and development staff, many of whom had spent years in business analysis, & design, programming and project management.
The staff at Xpedite has extensive experience in design/development of large, complex, mission-critical application systems prior to joining Xpedite.
Development team expertise has been on the forefront of software technology and has enabled Xpedite to be one of the leaders of client/server systems development. Xpedite programmers are widely acknowledged experts in programming languages that lend themselves to the client/server models. Our expertise in languages include but are not limited to C++/C, JAVA, JAVA Script, and JAVA related languages tools (i.e., Applets, JAVA Beans, HTML, etc.), and in Object Oriented Design/Tools.
Xpedite staff has superior expertise in network protocols and/or backbone infrastructure such as: CORBA, OSI/TMN models, TCP/IP, SNMP, Datakit, etc.
The key to Xpedite successes has been its commitment to adhere to a disciplined, optimized software development methodology that expertly merges common sense with appropriate concepts from various proven software development methodologies. To make these deliveries, Xpedite offers a full range of life-cycle services that include:
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Project Management |
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Systems Engineering |
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Architecture Design |
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Program Design |
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Implementation |
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Software Testing and Quality Assurance |
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Development Process
Software development is an activity that benefits greatly from having clear goals and well-organized procedures. While the final features of an application are often not decided upon before construction begins, it is always best to have as complete a picture as possible at the outset. This will reduce costs and minimize the time necessary to complete the project.
A typical software development project will include the following development phases: |
| Requirement Analysis |
During the requirements phase, the complete details of the requirements of the project are discovered. This includes business logic, technical requirements, and any features or capabilities that the application will need. The project is broken down as much as possible into logical and functional parts. The requirements document created during the requirements phase provides a list of things, which if constructed, would represent a complete application. The requirements document answers the question, "What does the application do?" |
| Estimate |
Once the requirements document is complete, we are able to estimate the time it will take to design the application and create the design document. |
| Architecture & Design |
During the design process, the project is examined at an atomic level and a blueprint of each functional part is created. The document produced will include every screen, every report, every data import process, the database schema, etc. with complete details on how each part will be created, and the interrelationships between the parts. The design is created to stand by itself, in that any developer with the appropriate skills should be able to construct the application to spec from the design document. The design process addresses the requirements of the project. It is during the design phase that decisions are made on how best to apply technology in order to satisfy the needs of the project. Where the requirements phase provides a description of what is needed, the design phase provides a description of how to implement the requirements. The design process includes making decisions on what is the most appropriate programming platform and server platform for the application. Often a mix of technologies is appropriate to use in a given application. Generally, every attempt is made to leverage appropriate technologies to provide for rapid development time and keep costs to a minimum. |
| Estimate |
Once the application is designed, it is possible to estimate with some accuracy the hours it will take to construct the project. Only when you have all the details is it possible to come up with a realistic estimate for any sophisticated programming project. |
| Development |
The Development phase is where the functional parts outlined in the design document are broken down into programming tasks. During the construction phase, these tasks are assigned to programmers that are skilled in that area of programming. For example, a programmer with special skills in web interfaces or database programming would be assigned to work on those components. |
| Testing |
Testing goes hand-in-hand with development. Because these programming projects are broken down into functional parts using the latest object-oriented programming techniques, each part is tested as it is created. Once the project is nearing completion, overall system testing is done to make every attempt that the application is free of bugs and is running optimally.
The type of Test performed will depend on the stage of the lifecycle of the development. Standard Testing cycle includes Unit Testing, Integration Testing, System Testing, Parallel Testing and Acceptance Testing. |
| Implementation |
During the implementation phase, the application is deployed to the production environment and tested. Depending on the project, implementation may happen in phases, so that a subset of features may be available for review throughout the construction phase. Frequently, static interface design elements are available prior to the completion of back-end programming, which allows for a review and refinement of the visual design concurrent with the back-end construction. |
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Application Maintenance |
Application Maintenance, Enhancement & Support
Building Strategic Partnerships for |
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Reduced Support Costs |
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Increased Productivity |
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Increased Quality |
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Increased Customer Satisfaction |
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Xpedite's Managed Maintenance Methodology...
Enables IT executives to identify non-strategic work trends, provide real-time comprehensive reports and implement process-driven methods for improved productivity, customer satisfaction and cost effectiveness. End results include reduced support costs, the ability to re-deploy knowledge workers to strategic tasks and an improved competitive advantage. In today's IT support environment, personnel typically spend up to one third of their time addressing call support investigations and incident correction. This has a negative impact on strategic application enhancements or new system development due to limited time and human resources. These limitations cause the strategic application decision process to be influenced by subjective pressures rather than real-time, quantifiable information.
Cheaper, Faster, Better...
Xpedite's process driven Application Maintenance Methodology and tools provide IT executives with the ability to refine their view of critical support information, thereby improving management control.
Over a two-year period, clients have realized up to a 30 percent reduction in application maintenance costs by employing critical process elements inherent in Managed Maintenance, including:
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Work Request, Support Call and Incident Tracking |
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Estimating, Prioritization and Planning |
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Root Cause Analysis and the Application of Permanent Fixes |
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Quality Control |
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Production Change Control |
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Performance Analysis on Predefined Metrics |
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Productivity, Quality, Customer Satisfaction...
Xpedite's Managed Maintenance methodology enables IT executives to optimize the performance of their departments - today, tomorrow and in years ahead. The longer the process is in place, the greater the benefits.
Xpedite's Managed Maintenance Methodology have been developed and refined on an ongoing basis since 1999, and the process was designed using the SEI model. In every outsourcing partnership, productivity and quality have increased, support costs have gone down and customer satisfaction has been greatly improved.
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